Back to Home

    Terms of Service

    Last Updated: February 27, 2026

    Effective Date: February 27, 2026

    Agreement to Terms

    By downloading, installing, accessing, or using the SnapProof mobile application ("App"), you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not download, install, or use the App.

    These Terms constitute a legally binding agreement between you and SnapProof ("we," "us," "our," or "Company").

    PLEASE READ THESE TERMS CAREFULLY, INCLUDING THE MANDATORY ARBITRATION AND CLASS ACTION WAIVER PROVISIONS IN SECTION 15, WHICH AFFECT YOUR LEGAL RIGHTS.

    1. Description of Service

    SnapProof is a mobile documentation tool that allows users to capture photos and videos with embedded metadata, including timestamps, GPS coordinates, and device information. The App provides cryptographic verification through SHA-256 hashing, RFC 3161 timestamping, and device attestation.

    Definition of "Evidence" and Related Terms

    Throughout these Terms, the App, and all associated materials, the term "evidence" is used in its common, everyday meaning to refer to user-generated digital files (photos and videos) and their associated technical metadata (timestamps, GPS coordinates, device information, and cryptographic hashes).

    The use of the term "evidence" does NOT imply, suggest, or guarantee:

    • Legal admissibility in any court, tribunal, arbitration, or legal proceeding
    • Legal authenticity or probative value under any rules of evidence
    • Compliance with any jurisdiction's specific evidentiary standards or requirements
    • That any court, judge, arbitrator, or authority will accept, consider, or give weight to such content
    • Any legal status, certification, or endorsement by SnapProof or any third party

    The determination of whether any content qualifies as admissible evidence in any legal proceeding is made solely by the applicable court, judge, or authority, and is governed by the rules of evidence and procedural rules of the relevant jurisdiction.

    Similarly, the terms "verify," "verified," "certify," "certified," "record," and "recorded" as used in the App refer exclusively to the technical processes performed by the software (cryptographic hashing, timestamping, and metadata embedding) and do not imply any legal conclusion, legal certification, or legal verification.

    Verification Scope: All verification performed by SnapProof is limited to technical metadata integrity (timestamps, hashes, device attestation) and does not verify the accuracy, truth, context, or meaning of any captured content.

    SnapProof is a documentation tool ONLY.

    2. Critical Disclaimers — PLEASE READ CAREFULLY

    2.1 NOT A LEGAL SERVICE

    SNAPPROOF IS NOT A LAW FIRM, LEGAL SERVICE, ATTORNEY, OR LEGAL ADVISOR. We do not provide legal advice, legal opinions, legal representation, or any legal services whatsoever.

    Nothing in the App, on our website, in our marketing materials, or in any communication from SnapProof constitutes legal advice or creates an attorney-client relationship.

    2.2 NO GUARANTEE OF ADMISSIBILITY

    WE MAKE ABSOLUTELY NO GUARANTEES, REPRESENTATIONS, OR WARRANTIES REGARDING THE ADMISSIBILITY OF ANY CONTENT CAPTURED USING SNAPPROOF in any court, tribunal, arbitration, mediation, administrative proceeding, or any other legal or dispute resolution process.

    The admissibility of evidence is determined solely by:

    • Courts and judges
    • Applicable rules of evidence
    • Jurisdictional requirements
    • Case-specific circumstances
    • Opposing counsel objections
    • Judicial discretion

    We have no control over these determinations and accept no responsibility for them.

    2.3 NO GUARANTEE OF LEGAL OUTCOMES

    SNAPPROOF DOES NOT GUARANTEE ANY LEGAL OUTCOME. Use of this App does not guarantee that:

    • Your evidence will be admitted in court
    • Your evidence will be considered credible
    • Your evidence will influence any legal decision
    • You will prevail in any legal dispute
    • Any court will accept our verification methods

    2.4 NO FIDUCIARY RELATIONSHIP

    Use of SnapProof does not create any:

    • Fiduciary relationship
    • Attorney-client relationship
    • Expert-client relationship
    • Advisor-client relationship
    • Agency relationship
    • Duty of care

    between you and SnapProof, its developers, owners, employees, or affiliates. We have no obligation to act in your legal, financial, or personal interests.

    2.5 NO EXPERT TESTIMONY

    SnapProof and its developers, owners, officers, directors, employees, agents, and affiliates:

    • Do not provide expert testimony
    • Do not provide forensic analysis services
    • Do not provide authentication services
    • Do not provide certification services
    • Shall not be compelled or expected to appear as witnesses in any legal proceeding

    2.6 USER RESPONSIBILITY

    YOU ARE SOLELY AND ENTIRELY RESPONSIBLE FOR:

    • How you use the App
    • What content you capture
    • How you use any documentation created with the App
    • All legal decisions related to your evidence
    • Consulting with qualified legal professionals
    • Determining whether your evidence meets legal requirements
    • Understanding and complying with all applicable laws

    2.7 NOT AN EMERGENCY SERVICE

    SNAPPROOF IS NOT AN EMERGENCY SERVICE. In any situation involving immediate danger to life or safety, contact emergency services (911 or your local equivalent) immediately. Do not rely on SnapProof in lieu of contacting authorities. SnapProof is a documentation tool and should never be used as a substitute for emergency response, law enforcement, or professional safety services.

    3. Lawful Use Requirement

    3.1 Compliance with Laws

    You agree to use SnapProof only in compliance with all applicable local, state, federal, and international laws, including but not limited to:

    • Consent laws — Laws requiring consent before recording
    • Recording laws — One-party or two-party consent requirements
    • Privacy laws — Laws protecting individuals' privacy rights
    • Surveillance laws — Laws regulating monitoring and surveillance
    • Wiretapping laws — Laws governing audio recording
    • Stalking and harassment laws — Laws prohibiting harassment
    • Trespassing laws — Laws regarding recording on private property
    • Child protection laws — Laws protecting minors

    3.2 Prohibited Uses

    You agree NOT to use SnapProof for:

    • Illegal surveillance or stalking
    • Harassment, intimidation, or threats
    • Recording without required consent
    • Violating any person's reasonable expectation of privacy
    • Creating false or misleading evidence
    • Tampering with or manipulating evidence
    • Any criminal activity
    • Any activity that violates these Terms

    3.3 Your Sole Responsibility

    You are solely responsible for determining whether your use of SnapProof is lawful in your jurisdiction and specific situation. Laws vary significantly by location and circumstance.

    SnapProof expressly disclaims any responsibility for your unlawful use of the App. If you use SnapProof to violate any law, you do so at your own risk and sole liability.

    4. Eligibility

    You must be at least 18 years old (or the age of majority in your jurisdiction) to use SnapProof. By using the App, you represent and warrant that you meet this requirement.

    5. Intellectual Property

    5.1 Our Intellectual Property

    The App, including its design, features, functionality, code, graphics, logos, and trademarks, is owned by SnapProof and protected by intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the App without our written permission.

    5.2 Your Content

    You retain all ownership rights to the photos, videos, and content you create using SnapProof. We do not claim any ownership over your content.

    6. Privacy

    Your use of SnapProof is also governed by our Privacy Policy, available at https://getsnapproof.com/privacy. We encourage you to review our Privacy Policy to understand how your information is handled. Our Privacy Policy is incorporated into these Terms by reference.

    7. Third-Party Services

    SnapProof uses the following third-party services for verification and record-keeping:

    • DigiCert — RFC 3161 timestamping (primary)
    • Sectigo — RFC 3161 timestamping (failover)
    • Entrust — RFC 3161 timestamping (secondary failover)
    • Supabase — Verification record storage (cryptographic hashes, verification IDs, timestamps, and metadata only — no photos, videos, or user-generated media content)
    • Apple DeviceCheck — iOS device attestation
    • Google Play Integrity — Android device attestation (planned)

    These services are governed by their own terms and privacy policies. We are not responsible for the practices or availability of third-party services. In the event that a failover timestamp authority (Sectigo or Entrust) is used instead of DigiCert, this will be accurately reflected in your verification records and any exported documentation. All three timestamp authorities produce cryptographically equivalent RFC 3161 tokens.

    Device Attestation Disclaimer: Device Attestation is informational only. A "Verified" attestation status indicates the device passed Apple/Google integrity checks at the time of capture. It does not constitute a guarantee, certification, or endorsement by SnapProof regarding device security or evidence authenticity.

    8. Subscriptions and Payments

    8.1 Free and Paid Features

    SnapProof offers free features, one-time purchase options, and subscription plans. Details regarding pricing, features, and purchase options are displayed within the App and may be updated from time to time.

    8.2 Billing

    Subscriptions are billed through Apple App Store or Google Play Store. All billing is subject to the respective store's terms and policies.

    8.3 Cancellation

    You may cancel your subscription at any time through your device's app store settings. Cancellation takes effect at the end of the current billing period.

    8.4 Refunds

    Refunds for subscriptions are handled by Apple or Google according to their respective refund policies. We do not directly process refunds.

    For one-time purchases, all sales are final except as required by applicable law or the respective app store's refund policy.

    You acknowledge that SnapProof has no obligation to provide refunds or credits for any reason, including but not limited to dissatisfaction with the service, failure to use purchased features, or any legal outcome related to content captured using the App.

    9. Disclaimer of Warranties

    THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

    TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

    • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
    • Warranties that the App will meet your requirements
    • Warranties that the App will be uninterrupted, timely, secure, or error-free
    • Warranties that results obtained from using the App will be accurate or reliable
    • Warranties that any content captured will be admissible in any legal proceeding
    • Warranties regarding the accuracy of timestamps, location data, or other metadata
    • Warranties regarding the reliability of third-party verification services

    YOU USE THE APP AT YOUR OWN RISK.

    10. Limitation of Liability

    TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

    10.1 No Consequential Damages

    SNAPPROOF AND ITS DEVELOPERS, OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY:

    • Indirect damages
    • Incidental damages
    • Special damages
    • Consequential damages
    • Exemplary damages
    • Punitive damages
    • Loss of profits or revenues
    • Loss of data or content
    • Loss of business opportunities
    • Loss of goodwill
    • Cost of substitute services

    WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    10.2 Specific Exclusions

    WITHOUT LIMITING THE FOREGOING, WE SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM:

    • Any court's decision regarding admissibility of evidence
    • Any legal outcome or proceeding
    • Any determination by any judge, arbitrator, or authority
    • Your inability to use captured content as evidence
    • Any third party's challenge to your evidence
    • Loss of any legal case or dispute
    • Any action taken or not taken based on content captured with the App
    • Unauthorized access to or alteration of your content
    • Any interruption or cessation of the App
    • Any bugs, viruses, or errors in the App
    • Any third-party conduct
    • Failure to capture, record, store, or certify any photo, video, or other content due to app malfunction, device failure, software bugs, network issues, server outages, operating system incompatibility, or any other technical error
    • Any missed documentation opportunity resulting from the App being unavailable, crashing, or failing to operate as expected
    • Any loss or corruption of locally stored files on your device

    10.3 Maximum Liability

    IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE APP EXCEED THE GREATER OF:

    • The amount you paid us for the App in the twelve (12) months preceding the claim, OR
    • Fifty United States Dollars ($50.00)

    10.4 Essential Purpose

    THE LIMITATIONS IN THIS SECTION SHALL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

    10.5 Jurisdictional Limitations

    SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR LIMITATION OF LIABILITY FOR CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS.

    11. Indemnification

    YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS SnapProof and its developers, owners, officers, directors, employees, agents, licensors, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or related to:

    • Your use of the App
    • Your violation of these Terms
    • Your violation of any applicable law or regulation
    • Your violation of any third-party rights (including privacy, intellectual property, or other rights)
    • Any content you capture, create, store, export, or share using the App
    • Any legal proceeding in which content captured using the App is involved
    • Any claim that your use of the App caused damage to a third party
    • Your breach of any representation or warranty in these Terms

    This indemnification obligation shall survive termination of these Terms and your use of the App.

    12. Modifications to the App and Data Continuity

    12.1 Modifications and Discontinuation

    We reserve the right to modify, suspend, or discontinue the App (or any part thereof) at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the App.

    12.2 Data Continuity

    In the event that SnapProof ceases operations or discontinues the App:

    • RFC 3161 timestamp certificates issued by DigiCert, Sectigo, or Entrust exist independently on their respective servers and remain cryptographically valid regardless of SnapProof's operational status. These timestamps are governed by international standards and do not depend on SnapProof for their continued validity.
    • SHA-256 hashes embedded in your files remain verifiable using any standard cryptographic tool, independent of SnapProof.
    • Your locally stored files, including all embedded metadata and cryptographic hashes, remain fully intact and usable on your device regardless of the status of SnapProof's services.
    • We will make reasonable efforts to provide advance notice to users and, where feasible, ensure that verification records remain accessible or are exported in a portable format.

    Notwithstanding the foregoing, SnapProof makes no guarantee regarding the indefinite availability of online verification services, the verify.getsnapproof.com portal, or any server-side infrastructure.

    13. Modifications to Terms

    We may revise these Terms at any time by posting updated Terms on our website or in the App. The "Last Updated" date will reflect the revision date.

    Your continued use of the App after any changes constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the App.

    14. Termination

    14.1 Your Right to Terminate

    You may stop using the App at any time by uninstalling it from your device.

    14.2 Our Right to Terminate

    We may terminate or suspend your access to the App immediately, without prior notice, for any reason, including if you breach these Terms.

    14.3 Effect of Termination

    Upon termination:

    • Your right to use the App ceases immediately
    • All provisions that by their nature should survive termination shall survive, including disclaimers, limitations of liability, indemnification, arbitration, and governing law provisions

    15. Dispute Resolution — MANDATORY ARBITRATION AND CLASS ACTION WAIVER

    PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.

    15.1 Informal Resolution

    Before initiating any arbitration or legal proceeding, you agree to first contact us at support@getsnapproof.com and attempt to resolve the dispute informally for at least thirty (30) days.

    15.2 Binding Arbitration

    If we cannot resolve a dispute informally, ALL DISPUTES ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE APP, EXCEPT AS PROVIDED IN SECTION 15.5, SHALL BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING ARBITRATION, rather than in court. You may also assert claims in small claims court if your claims qualify and remain in small claims court.

    15.3 Arbitration Rules

    Arbitration shall be conducted by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, which are available at www.adr.org.

    The arbitration shall be conducted:

    • In English
    • By a single arbitrator
    • In the State of Delaware, United States, or remotely via telephone, video, or written submissions (at the arbitrator's discretion)

    The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

    15.4 CLASS ACTION WAIVER

    YOU AND SNAPPROOF AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.

    The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of class, collective, or representative proceeding.

    IF THIS CLASS ACTION WAIVER IS FOUND TO BE UNENFORCEABLE, THEN THE ENTIRETY OF THIS ARBITRATION PROVISION SHALL BE NULL AND VOID.

    15.5 Exceptions

    This arbitration agreement does not preclude you from bringing issues to the attention of federal, state, or local agencies. Such agencies can, if the law allows, seek relief against us on your behalf.

    15.6 Opt-Out

    You may opt out of this arbitration provision by sending written notice to support@getsnapproof.com within thirty (30) days of first using the App. Your notice must include your name, address, and a clear statement that you wish to opt out of arbitration. If you opt out, you and SnapProof may pursue claims in court.

    15.7 Survival

    This arbitration provision shall survive termination of these Terms and your use of the App.

    16. Governing Law

    These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

    17. Venue

    Subject to the arbitration provision above, any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in Delaware, United States, and you consent to the personal jurisdiction of such courts.

    18. Severability

    If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, such invalidity shall not affect the remaining provisions, which shall remain in full force and effect.

    19. Waiver

    Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by us.

    20. Entire Agreement

    These Terms, together with our Privacy Policy, constitute the entire agreement between you and SnapProof regarding your use of the App and supersede all prior agreements, communications, and understandings, whether written or oral.

    21. Assignment

    You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

    22. Force Majeure

    We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including acts of God, war, terrorism, pandemic, natural disasters, government actions, or internet/telecommunications failures.

    23. Notices

    We may provide notices to you through the App, by email, or by posting on our website. You may contact us at:

    SnapProof
    Email: support@getsnapproof.com
    Website: https://getsnapproof.com

    24. Headings

    Section headings are for convenience only and shall not affect the interpretation of these Terms.

    25. Survival

    The following sections shall survive any termination or expiration of these Terms: Sections 2 (Critical Disclaimers), 5 (Intellectual Property), 9 (Disclaimer of Warranties), 10 (Limitation of Liability), 11 (Indemnification), 15 (Dispute Resolution), 16 (Governing Law), 17 (Venue), and any other provisions that by their nature should survive.

    26. Acknowledgment

    BY USING SNAPPROOF, YOU ACKNOWLEDGE THAT:

    • You have read and understand these Terms
    • You agree to be bound by these Terms
    • You understand that SnapProof is a documentation tool only and does not provide legal services
    • You understand that we make no guarantees regarding admissibility of evidence or legal outcomes
    • You understand and accept the mandatory arbitration and class action waiver provisions
    • You are solely responsible for your use of the App and compliance with all applicable laws

    Contact Us

    If you have questions about these Terms, please contact us at:

    SnapProof
    Email: support@getsnapproof.com
    Website: https://getsnapproof.com